Comparison Summary
Introducing Userback and zurvey.io
Userback, zurvey.io, Surveypal Platform, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.
"Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved. " - Paulo Faustino
"Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. " - Tamás Sellei
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real time customer feedback tool to collect feedback with video and screenshots
zurvey.io | A feedback analyser
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
16
11
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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offline
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on premises
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phone calls
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offline
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on premises
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
