Comparison Summary
This comparison report of User.com vs. Total Expert is based on a specific set of business needs and context. The comparison uses 1816 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing User.com and Total Expert
User.com, Total Expert, Platformly, Dailystory Marketing Suite, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
User.com covers Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.
Total Expert focuses on Engagement Management, Social Media Management with Social Media, Communication Management with E-Mail, Relationship Management, etc.
"Previously we would just do very broad email campaigns to our 2 million members, but now with User.com, I’ve been so excited as a marketer to do marketing automation and send tailored emails automatically, taking us from a 7-10% to now as high as 40...% to 50% on click through rates. " - Darrah Caughey
"Customers will receive materials that feel like we know them so that we can connect with them and then they feel connected with us. " - Dawn Bradshaw
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
User.com | Marketing & Sales Automation Software
Enterprise-grade marketing and customer engagement platform ​purpose-built for financial services
Financials
SERIES B
SERIES B
Business Need
Total Processes
(we found evidences for)
54
55
Total Goals
(we found evidences for)
8
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Grow market share
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Enter new markets internationally or locally
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Improve digital and social presence
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Increase customer life time value
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Improve internal communications
- See 5 more
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Enhance customer relationships
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Improve ROI
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Scale best practices
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Acquire customers
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Improve digital and social presence
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Increase sales & revenue
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Grow market share
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Improve internal communications
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Enter new markets internationally or locally
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Build brand awareness
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Manage risk
- See 11 more
Top Channels
Channels Used
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e-mail
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website
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video
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social media
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newsletter
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promotions
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chat
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omnichannel
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text SMS
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print media
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magazine
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display advertisement
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games
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offline
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point of sale
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user generated content
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blogs
- See 14 more
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e-mail
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website
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video
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social media
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newsletter
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promotions
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chat
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omnichannel
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text SMS
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print media
-
magazine
-
display advertisement
-
games
-
offline
-
point of sale
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user generated content
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blogs
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
