Comparison Summary

UseResponse: Useresponse organizes customer support software around a help center, integrating all channels into one service solution. Customer service becomes streamlined and efficient.

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

logo UseResponse

Focus area

UseResponse is better than Kayako for

Software Failure Risk

  • low

logo Kayako

Focus area

Kayako is better than UseResponse for

Software Failure Risk

  • medium

UseResponse and Kayako: Customer Satisfaction Data


UseResponse in Action: Unique Use Cases

Why is UseResponse the best choice for Helpdesk Management?

What Are the key features of UseResponse for Knowledge Management?

How does UseResponse facilitate Customer Feedback Management?

How does UseResponse facilitate Community Building?


Kayako in Action: Unique Use Cases

How can Kayako optimize your Engagement Management Workflow?

Why is Kayako the best choice for Workflow Management?

How does Kayako facilitate Communication Management?

About

UseResponse - Customer Support Software

Help Desk Software Kayako Unified Customer Service Software

Age

2015

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting