Comparison Summary

UseResponse: Useresponse organizes customer support software around a help center, integrating all channels into one service solution. Customer service becomes streamlined and efficient.

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

logo UseResponse

Focus area

Software Failure Risk

  • low

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than UseResponse for

Software Failure Risk

  • low

UseResponse and ManageEngine ServiceDesk Plus: Customer Satisfaction Data


UseResponse in Action: Unique Use Cases

Why is UseResponse the best choice for Helpdesk Management?

How does UseResponse facilitate Knowledge Management?

How can UseResponse optimize your Customer Feedback Management Workflow?

What makes UseResponse ideal for Community Building?


ManageEngine ServiceDesk Plus in Action: Unique Use Cases

How can ManageEngine ServiceDesk Plus optimize your Workflow Management Workflow?

How does ManageEngine ServiceDesk Plus facilitate Communication Management?

About

UseResponse - Customer Support Software

Service desk software to supercharge IT help desk

Age

2015

1996

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting