Comparison Summary
This comparison report of Userlike vs. Kommunicate is based on a specific set of business needs and context. The comparison uses 3861 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Userlike and Kommunicate
Userlike, Kommunicate, Olark, SnapEngage, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userlike covers Engagement Management with Chat, Helpdesk Management with Chat, Contact List Management with Chat, White Labeling with Chat, etc.
Kommunicate focuses on Conversion Management with Chat, Helpdesk Management, Knowledge Management with Website, Digital Marketing, etc.
"Extremely fast and convenient – implementing Userlike was a real success story. " - Florian Fürst
"Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate. " - Ricky Mohan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Userlike | Live chat software to help your business win and nurture customers across messaging channels.
Bot Hybrid Customer Support Software for easy customer communication
Age
2011
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
57
31
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Establish thought leadership
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Improve digital and social presence
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Improve brand engagement
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Improve consistency
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Scale best practices
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Build brand awareness
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Improve ROI
- See 8 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Scale best practices
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Grow market share
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Improve ROI
- See 3 more
Top Channels
Channels Used
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chat
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website
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user generated content
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blogs
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social media
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Facebook
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Whatsapp
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e-mail
- See 5 more
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chat
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website
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user generated content
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blogs
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social media
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Facebook
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Whatsapp
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e-mail
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
