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Userlike vs REVE Chat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userlike vs. REVE Chat is based on a specific set of business needs and context. The comparison uses 4313 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userlike and REVE Chat

Userlike, REVE Chat, Olark, SnapEngage, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userlike covers Engagement Management with Chat, Helpdesk Management with Chat, Contact List Management with Chat, White Labeling with Chat, etc.

REVE Chat focuses on Engagement Management with Chat, Generation Of New Leads with Chat, Customer Feedback Management with Chat, Collaboration with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userlike

Focus area

Userlike is better than REVE Chat for

Software Failure Risk

  • low

logo REVE Chat

Focus area

REVE Chat is better than Userlike for

Software Failure Risk

  • low

About

Userlike | Live chat software to help your business win and nurture customers across messaging channels.

Live Chat Features | REVE Chat

Age

2011

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

31

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management

creating contact list



customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


lead qualification

lead qualification: technographic


generation of new leads


training & onboarding


social media management

social media analytics



rating and review management


conversion management


lifetime value management



loyalty management

customise loyalty program


knowledge management


workflow management




trade show marketing


touchpoint management


content management


personalized marketing


products & pricelist management





discount management




business development




sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve brand engagement

  • Improve consistency

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more
  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting