REVE Chat Overview

REVE Chat delivers tangible business gains through its AI-powered omnichannel customer service platform. By integrating AI Agents, Chatbots, and a Ticketing System, it enhances customer interactions across multiple channels. Businesses can leverage Live Chat for personalized support, while Brain AI automates customer service and lead generation, driving efficiency. The platform's capability to execute targeted WhatsApp Campaigns boosts customer engagement, offering a strategic advantage in customer relations. With a unified smart inbox, REVE Chat streamlines communication, ensuring faster and smarter conversations. This solution positions businesses to effectively manage customer interactions, ultimately improving customer satisfaction and retention.

Use Cases

Customers recommend Engagement Management, Generation Of New Leads, Customer Feedback Management, as the business use cases that they have been most satisfied with while using REVE Chat.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Call Analytics
  • Social Media Analytics
  • Conversion Management
  • Training & Onboarding
  • Rating And Review Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using REVE Chat.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
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REVE Chat Use-Cases and Business Priorities: Customer Satisfaction Data

REVE Chat works with different mediums / channels such as Chat. Mobile. Social Media etc.

REVE Chat's features include Personalization, Widgets, Dashboard, etc. and REVE Chat support capabilities include Chat Support, 24/7 Support, Email Support, etc. also REVE Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...quick insights about my website visitors instant engagement with my customers on my website collect customer support effectiveness or NPS after every chat conversation...." Peer review by Ryan P, Product Marketing Manager, Telecommunications

REVE Chat, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

REVE Chat offers live chat, video chat, co-browsing, and messaging apps to engage website visitors. Various features enhance customer interaction and support.

Popular Business Setting

for REVE Chat

Top Industries

  • Telecommunications
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

REVE Chat is popular in Telecommunications, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on REVE Chat Use Cases

How does REVE Chat address your Engagement Management Challenges?

How can REVE Chat enhance your Generation Of New Leads process?

What benefits does REVE Chat offer for Customer Feedback Management?

What makes REVE Chat ideal for Collaboration?

What solutions does REVE Chat provide for Helpdesk Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well REVE Chat solved their Live Chat needs. Cuspera uses 932 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Frequently Asked Questions(FAQ)

for REVE Chat

What is REVE Chat used for?

REVE Chat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Generation Of New Leads and Customer Feedback Management .

What are the top features of REVE Chat?

Personalization, Widgets and Dashboard are some of the top features of REVE Chat.

Who uses REVE Chat?

REVE Chat is used by Telecommunications, Information Technology And Services and Internet among other industries.

What are REVE Chat alternatives?

Helpcrunch, Haptik, Smartsupp and JivoChat are popular alternatives for REVE Chat.

Where is REVE Chat located?

REVE Chat is headquartered at WCEGA Tower, 21 Bukit Batok Crescent, Unit 15- 84, Singapore, Singapore 658065, SG.
lightning

Peers used REVE Chat for engagement management and generation of new leads

REVE Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.50/5 ★

Read Reviews (7)
Analytics

4.95/5 ★

Read Reviews (71)
Custom Reports

4.84/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.50/5 ★

Read Reviews (7)
Analytics

4.95/5 ★

Read Reviews (71)
Custom Reports

4.84/5 ★

Read Reviews (70)

Software Failure Risk Guidance

?

for REVE Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for REVE Chat

Reve Systems. News

Product

Customer Satisfaction: Definition, Types, Importance & Examples

REVE Chat enhances customer communication with new updates, including AI chatbots, live chat, video calls, WhatsApp campaigns, and co-browsing features.

Product

10 Best WhatsApp Marketing Tools For Your Business

REVE Chat introduces WhatsApp marketing tools, enhancing customer communication with AI chatbot, live chat, video chat, co-browsing, and ticketing systems.

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Reve Systems. Profile

Company Name

Reve Systems.

Company Website

//revechat.com

HQ Location

WCEGA Tower, 21 Bukit Batok Crescent, Unit 15- 84, Singapore, Singapore 658065, SG

Employees

11-50

Social

Financials

PRIVATE