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Userlytics vs Retool: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userlytics vs. Retool is based on a specific set of business needs and context. The comparison uses 1335 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userlytics and Retool

Userlytics, and Retool belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userlytics covers Engagement Management with Website, Sales Call Management with Phone Calls, Customer Feedback Management with Promotions, Advertisement with Website, etc.

Retool focuses on Workflow Management with Promotions, Social Media Management with Social Media, Communication Management with E-Mail, Training & Onboarding, etc.

"Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementat...ions. " - New Media Denver

"Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. " - Pedro Franceschi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userlytics

Focus area

Software Failure Risk

  • medium

logo Retool

Focus area

Software Failure Risk

  • medium

About

Userlytics: Remote User Testing Platform

Complete set of powerful building blocks out of the box, and connect them to databases and APIs to build own tools

Age

2017

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

20

34

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management


customer feedback management

measuring net promoter score



training & onboarding


content management


sales document management



workflow management


social media analytics


managing social media account


social media management

social media analytics

managing social media account


sending & publishing communications


communication management

sending & publishing communications



promotion management


discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more
  • Enhance customer relationships

  • Improve ROI

  • Grow market share

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more
  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting