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Userlytics vs Upland PSA: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userlytics vs. Upland PSA is based on a specific set of business needs and context. The comparison uses 1070 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userlytics and Upland PSA

Userlytics, and Upland PSA belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userlytics covers Engagement Management with Website, Sales Call Management with Phone Calls, Customer Feedback Management with Promotions, Advertisement with Website, etc.

Upland PSA focuses on Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

"We’ve used Userlytics multiple times to obtain great, fast, and actionable data on our website as well as our ecommerce listings. They are a great team that hustles to get you impactful insights to help optimize your online presence. We will continu...e to use them in the future to stay on top of critical user insights. " - Gregory Yeadon

"As our strategic partner, Upland has been instrumental in bringing our services to a new level of organizational efficiency, supporting our continued, rapid growth. Our businesses are now unified in one global model: we no longer have 10 different s...preadsheets but one single view, which saves hours every month. " - Martin Coetsee

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userlytics

Focus area

Software Failure Risk

  • medium

logo Upland PSA

Focus area

Upland PSA is better than Userlytics for

Software Failure Risk

  • medium

About

Userlytics: Remote User Testing Platform

Professional Services Automation Software to streamline project execution and improve collaboration

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

20

32

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management


customer feedback management

measuring net promoter score



training & onboarding


sales document management

contract management



social media analytics


social media management

social media analytics


billing and invoice management



workflow management


helpdesk management


knowledge management



revenue cycle management



Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more
  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting