Comparison Summary
This comparison report of UserTesting vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 2632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserTesting and Enghouse Insights
UserTesting, Enghouse Insights, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"UserTesting gives us the fastest insights to fix problems and design experiences that make our customers happy to keep coming back. " - Tammy Snow
"Johan was extremely helpful and knowledgeable in our recent training session. This proved to be a very beneficial and productive meeting for us as we learned about the latest release. In addition, the follow-up on any outstanding feedback items from... the session was very prompt and informative. I would recommend a face-to-face session to clients wanting to learn more about all of the features currently available and in development at Nebu. " - Ceri Landrum
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback tool for real-time feedback from real customers
Technology for data-driven decision making
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
18
Total Goals
(we found evidences for)
15
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Launch new products
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Establish thought leadership
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Build brand awareness
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Improve navigation
- See 12 more
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
