Comparison Summary
This comparison report of UserTesting vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 8877 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserTesting and Listen360 Customer Engagement Platform
UserTesting, Listen360 Customer Engagement Platform, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.
Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
UserTesting
Focus area
UserTesting is better than Listen360 Customer Engagement Platform for
Software Failure Risk
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than UserTesting for
Software Failure Risk
About
Feedback tool for real-time feedback from real customers
Customer feedback tool to make products and services more meaningful to the customers you serve.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
46
Total Goals
(we found evidences for)
15
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Launch new products
-
Establish thought leadership
-
Improve ROI
-
Grow market share
-
Enter new markets internationally or locally
-
Improve internal communications
-
Build brand awareness
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Improve navigation
- See 12 more
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Enhance customer relationships
-
Improve efficiency
-
Acquire customers
-
Manage risk
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve consistency
-
Build brand awareness
-
Scale best practices
-
Increase sales & revenue
-
Improve brand engagement
-
Improve internal communications
- See 9 more
Top Channels
Channels Used
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phone calls
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website
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e-mail
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chat
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social media
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user generated content
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blogs
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offline
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point of sale
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on premises
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promotions
-
Facebook
-
mass media
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radio
-
Facebook page
-
games
-
review sites
-
video
-
Twitter
-
Yelp
-
events
-
trade shows
-
LinkedIn
- See 20 more
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phone calls
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website
-
e-mail
-
chat
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
on premises
-
promotions
-
Facebook
-
mass media
-
radio
-
Facebook page
-
games
-
review sites
-
video
-
Twitter
-
Yelp
-
events
-
trade shows
-
LinkedIn
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
