Comparison Summary

UserTesting: UserTesting provides a platform for gathering customer feedback to enhance UI, UX, design, and CX. Businesses can improve digital experiences and drive innovation using these insights.

Sogolytics: Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.

logo UserTesting

Focus area

UserTesting is better than Sogolytics for

Software Failure Risk

  • medium

logo Sogolytics

Focus area

Sogolytics is better than UserTesting for

Software Failure Risk

  • low

UserTesting and Sogolytics: Customer Satisfaction Data

Most deployed common Use Cases for UserTesting and Sogolytics

How does UserTesting and Sogolytics facilitate Engaging Conversational Surveys?

UserTesting and Sogolytics both facilitate engaging conversational surveys. UserTesting focuses on user interface and website testing, allowing for direct interaction and follow-up questions. Sogolytics, on the other hand, emphasizes employee and customer engagement through surveys and assessments. UserTesting provides a platform to observe user interactions in real-time, while Sogolytics offers real-time reporting and analytics to track engagement. One limitation of both platforms is the cost associated with their features.
"...While I ve used UserTesting.com for typical interaction tests, my favorite feature is recruiting via User Testing and then using their partnership with Optimalworkshop.com for card sorts and surveys - including Likert 5 and 7 point scales to measure those hard to quantify elements like perception and intent - those often asked questions internally that are impossible to answer with engagement/click analytics or the typically small sample sizes used for standard prototype testing...." Peer review by Fawn K, Content Strategy Director: Consultant, Marketing and Advertising
"...We recently conducted a company wide employee engagement survey and found SoGoSurvey to be extremely powerful and easy to use...." Peer review by Roger Cleveland

How can UserTesting and Sogolytics enhance your Customer Feedback Management process?


UserTesting in Action: Unique Use Cases

What benefits does UserTesting offer for Digital Marketing?

What Are the key features of UserTesting for Product Marketing?

Why is UserTesting the best choice for Automated Workflows?


Sogolytics in Action: Unique Use Cases

How does Sogolytics facilitate Helpdesk Management?

How can Sogolytics optimize your Social Media Management Workflow?

What benefits does Sogolytics offer for Communication Management?

About

Feedback tool for real-time feedback from real customers

Actionable survey data with advanced data management and enterprise online survey software

Age

2013

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting