Comparison Summary

UserTesting: UserTesting provides a platform for gathering customer feedback to enhance UI, UX, design, and CX. Businesses can improve digital experiences and drive innovation using these insights.

SurveySparrow NPS: SurveySparrow-NPS helps identify loyal customers and their willingness to recommend the brand. An NPS score can be found with SurveySparrow today.

logo UserTesting

Focus area

UserTesting is better than SurveySparrow NPS for

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than UserTesting for

Software Failure Risk

  • low

UserTesting and SurveySparrow NPS: Customer Satisfaction Data

Most deployed common Use Cases for UserTesting and SurveySparrow NPS

How efficiently Does UserTesting and SurveySparrow NPS manage your Engaging Conversational Surveys?

UserTesting and SurveySparrow are similar in that they both employ conversational interfaces to create engaging survey experiences. Both tools enable users to interact with surveys in a more dynamic and engaging manner, which can lead to higher response rates and richer insights. UserTesting focuses on user interface interactions, while SurveySparrow emphasizes a chat-like interface. UserTesting is limited in its ability to gather feedback from a diverse user base and is costly, while SurveySparrow is limited in its ability to gather feedback from individuals who don’t have a mobile device.
"...Now it's an engaging experience...." Peer review by Ryon B, User Experience Designer
"...If you care about engagement and survey completion rates, then try this...." Peer review by Peter V., Executive Coach and Business Advisor, Management Consulting

What benefits does UserTesting and SurveySparrow NPS offer for Customer Feedback Management?


UserTesting in Action: Unique Use Cases

What Are the key features of UserTesting for Digital Marketing?

What Are the key features of UserTesting for Product Marketing?

What makes UserTesting ideal for Automated Workflows?


SurveySparrow NPS in Action: Unique Use Cases

What makes SurveySparrow NPS ideal for Market Research?

What Are the key features of SurveySparrow NPS for Helpdesk Management?

How efficiently Does SurveySparrow NPS manage your Social Media Management?

About

Feedback tool for real-time feedback from real customers

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting