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UserTesting vs Upland Rant & Rave: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of UserTesting vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 2742 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserTesting and Upland Rant & Rave

UserTesting, Upland Rant & Rave, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserTesting covers Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.

Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

"UserTesting makes getting feedback from a wide range of users fast and easy for us at Adobe. It's what allows us to launch improved, easy-to-use features for all our customers. " - Claiborne Brown

"As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and con...fident in their ability to deliver. Even though the Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. " - Brian Henderson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserTesting

Focus area

UserTesting is better than Upland Rant & Rave for

Software Failure Risk

  • medium

logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

About

Feedback tool for real-time feedback from real customers

Customer Engagement & Experience Software for capturing feedback and actionable insights

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

18

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


customer feedback management

measuring customer satisfaction

measuring net promoter score




workflow management


training & onboarding


products & pricelist management



segmentation and targeting


sales document management

proposal & quote management

contract management


competitive intelligence


communication management

sending & publishing communications



lead qualification

lead qualification: technographic

lead qualification: demographic


helpdesk management



content management


loyalty management

identify target customers


sales review & feedback



social media management

social media analytics


generation of new leads


subscription management



campaign management


rating and review management




Top Goals

Goals Achieved

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Establish thought leadership

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Build brand awareness

  • Improve navigation

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

Top Channels

Channels Used

  • phone calls

  • promotions

  • e-mail

  • coupons

  • See 1 more
  • phone calls

  • promotions

  • e-mail

  • coupons

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting