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UserVoice vs Betterworks Engage: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for UserVoice medium Failure Risk for Betterworks Engage medium
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Comparison Summary

This comparison report of UserVoice vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 2147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserVoice and Betterworks Engage

UserVoice, Betterworks Engage, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan. " - Brandon Terry

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserVoice

Focus area

UserVoice is better than Betterworks Engage for

Software Failure Risk

  • medium

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Feedback Management Tool to understand what the customers want

Feedback Management Platform to collect honest feedback from employees

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

65

15

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (180)

Read Reviews (3)

measuring net promoter score

Read Reviews (22)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (1)

engagement management

Read Reviews (108)

Read Reviews (42)

engaging and following up

Read Reviews (59)

Read Reviews (41)

products & pricelist management

Read Reviews (68)

Read Reviews (0)

communication management

Read Reviews (41)

Read Reviews (0)

sending & publishing communications

Read Reviews (35)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (35)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

international marketing

Read Reviews (26)

Read Reviews (0)

helpdesk management

Read Reviews (25)

Read Reviews (0)

training & onboarding

Read Reviews (15)

Read Reviews (4)

workflow management

Read Reviews (13)

Read Reviews (1)

social media management

Read Reviews (9)

Read Reviews (0)

social media analytics

Read Reviews (8)

Read Reviews (0)

sales review & feedback

Read Reviews (8)

Read Reviews (0)

sales document management

Read Reviews (5)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (1)

community building

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (1)

performance management

Read Reviews (0)

Read Reviews (16)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting