Comparison Summary
This comparison report of UserVoice vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 2088 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserVoice and Enghouse Insights
UserVoice, Enghouse Insights, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. " - Mark Silvey
"We've used Dub InterViewer for 9 years now and the product is absolutely brilliant. Let's just say that we continuously monitor the market for options in terms of setting up our advanced questionnaires, but we have actually not found a single packag...e which can do all the things we do beyond Dub InterViewer. " - Fredrik Clementz
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About
Feedback Management Tool to understand what the customers want
Technology for data-driven decision making
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
18
Total Goals
(we found evidences for)
10
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
