Comparison Summary
This comparison report of UserVoice vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 7328 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserVoice and Sogolytics
UserVoice, Sogolytics, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
"The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. " - Mark Silvey
"My job requires building consensus among several hundred shareholders. SoGo enables me to quickly and easily develop actionable insights and make data-driven decisions. " - Brian Colluci
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to understand what the customers want
Actionable survey data with advanced data management and enterprise online survey software
Age
2013
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
67
Total Goals
(we found evidences for)
10
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
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games
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user generated content
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blogs
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omnichannel
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chat
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mobile
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text SMS
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Facebook
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causes and charity
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newsletter
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mobile app
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coupons
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trade shows
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events
- See 18 more
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
-
games
-
user generated content
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blogs
-
omnichannel
-
chat
-
mobile
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text SMS
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Facebook
-
causes and charity
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newsletter
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mobile app
-
coupons
-
trade shows
-
events
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
