Comparison Summary
This comparison report of UserVoice vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 2773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserVoice and SurveyMethods
UserVoice, SurveyMethods, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.
"The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. " - Mark Silvey
"With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster tha...n any other alternative way of gathering information. We also use it as an attendance and tool for our webinars. " - Bill Hurley
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to understand what the customers want
SurveyMethods | Online Survey Software | Data Analysis ...
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
33
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Improve internal communications
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Scale best practices
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Launch new products
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Enhance customer relationships
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Acquire customers
- See 5 more
Top Channels
Channels Used
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
