Comparison Summary
Introducing UserVoice and Survicate
UserVoice, Survicate, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.
"We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan. " - Brandon Terry
"Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate abou...t $25 in additional revenue from our customers. " - Michael Irvine
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About
Feedback Management Tool to understand what the customers want
Customer feedback tool to understand the prospects better
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
65
66
Total Goals
(we found evidences for)
10
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Increase customer life time value
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Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Grow market share
- See 10 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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user generated content
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blogs
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mobile
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Slack
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chat
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offline
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point of sale
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mobile app
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social media
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phone calls
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coupons
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on premises
- See 12 more
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e-mail
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website
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promotions
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user generated content
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blogs
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mobile
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Slack
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chat
-
offline
-
point of sale
-
mobile app
-
social media
-
phone calls
-
coupons
-
on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
