Comparison Summary

UserVoice: UserVoice captures and centralizes customer feedback into a single source of truth. Features can be prioritized and customizable roadmaps built efficiently.

UserTesting: UserTesting provides a platform for gathering customer feedback to enhance UI, UX, design, and CX. Businesses can improve digital experiences and drive innovation using these insights.

logo UserVoice

Focus area

UserVoice is better than UserTesting for

Software Failure Risk

  • medium

logo UserTesting

Focus area

UserTesting is better than UserVoice for

Software Failure Risk

  • medium

UserVoice and UserTesting: Customer Satisfaction Data

Most deployed common Use Cases for UserVoice and UserTesting

What makes UserVoice and UserTesting ideal for Collecting Feedback?

Both platforms collect feedback from customers. Uservoice helps manage the feedback process by collecting, analyzing, and prioritizing customer requests. UserTesting focuses on providing qualitative feedback through video recordings and written summaries, allowing businesses to understand customer behavior and preferences. Uservoice is limited to text-based feedback, while UserTesting's reliance on video recordings may pose challenges in analyzing large volumes of feedback.
"...I love the user satisfaction popup in our app that presents net promoter score...." Peer review by Kyle P., Computer Software
"...UserTesting helps our entire company get feedback from our customers at every single point in the journey...." Testimonial by Tom Lorusso, Principal User Research Manager, Microsoft

How can UserVoice and UserTesting enhance your Engaging Conversational Surveys process?


UserVoice in Action: Unique Use Cases

What makes UserVoice ideal for Products & Pricelist Management?

How can UserVoice optimize your Communication Management Workflow?

How does UserVoice address your Knowledge Management Challenges?


UserTesting in Action: Unique Use Cases

How can UserTesting enhance your Digital Marketing process?

How can UserTesting optimize your Product Marketing Workflow?

How can UserTesting optimize your Automated Workflows Workflow?

About

Feedback Management Tool to understand what the customers want

Feedback tool for real-time feedback from real customers

Financials

SERIES A

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting