Comparison Summary
This comparison report of UserZoom UX Insights Platform vs. Heap is based on a specific set of business needs and context. The comparison uses 5693 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserZoom UX Insights Platform and Heap
UserZoom UX Insights Platform, Heap, Webtrends Optimize, FullStory, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserZoom UX Insights Platform covers Competitive Intelligence, Helpdesk Management with Phone Calls, Market Research, Customer Feedback Management, etc.
Heap focuses on Engagement Management with Website, Funnel Analysis with Website, Products & Pricelist Management, Social Media Management with Social Media, etc.
"The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. " - Martin Hicks
"We were able to increase adoption of templates by 20% by making the feature more discoverable and making tweaks. Heap data was at the core of this. From a business perspective, our customers are now more productive and have more time. " - Gireesh Subramanian
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Create digital experiences that delight customers and drive business growth.
Product Analytics software providing actionable insights and conversion Rate Optimization
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
48
69
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Launch new products
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Improve navigation
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Improve ROI
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Enter new markets internationally or locally
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Improve brand engagement
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Build brand awareness
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Improve internal communications
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Grow market share
- See 10 more
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Enhance customer relationships
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Acquire customers
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Launch new products
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve digital and social presence
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Improve brand engagement
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Improve efficiency
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Increase customer life time value
- See 7 more
Top Channels
Channels Used
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website
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social media
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e-mail
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phone calls
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Facebook
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mobile
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offline
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chat
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Slack
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mobile app
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newsletter
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video
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omnichannel
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games
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user generated content
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text SMS
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point of sale
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trade shows
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promotions
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Instagram
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on premises
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mass media
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television
- See 20 more
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website
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social media
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e-mail
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phone calls
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Facebook
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mobile
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offline
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chat
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Slack
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mobile app
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newsletter
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video
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omnichannel
-
games
-
user generated content
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text SMS
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point of sale
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trade shows
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promotions
-
Instagram
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on premises
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mass media
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television
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
