Comparison Summary
Introducing UVdesk and Giva
UVdesk, Giva, Mojo Helpdesk, HaloITSM, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UVdesk covers Helpdesk Management, Workflow Management with E-Mail, Engagement Management with E-Mail, Social Media Management, etc.
Giva focuses on Helpdesk Management with Mobile, Customer Feedback Management with Mobile, Workflow Management with Mobile, Knowledge Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Helpdesk System - uvdesk.com
Cloud Customer Service Software | Giva
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
27
25
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve efficiency
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Improve internal communications
- See 3 more
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
- See 2 more
Top Channels
Channels Used
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mobile
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mobile app
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phone calls
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e-mail
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offline
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point of sale
- See 3 more
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mobile
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mobile app
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phone calls
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e-mail
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offline
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point of sale
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
