Comparison Summary
This comparison report of Vanillasoft Inside Sales CRM vs. CallRail is based on a specific set of business needs and context. The comparison uses 12685 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Vanillasoft Inside Sales CRM and CallRail
Vanillasoft Inside Sales CRM, Velocify, Revenue.io, etc., belong to a category of solutions that help Sales Engagement, whereas CallRail, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Vanillasoft Inside Sales CRM covers Engagement Management, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Lead Management with Phone Calls, etc.
CallRail focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
"VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. " - Carrie Griffin
"With Lead Center, there isn’t a call that comes in that we don’t see, where before there were definitely opportunities for things to slip. " - Skyler Andreasen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Vanillasoft Inside Sales CRM
Focus area
Vanillasoft Inside Sales CRM is better than CallRail for
Software Failure Risk
About
Sales Engagement Software for Inside Sales
CallRail | Tracking and analytics for phone calls and web forms
Age
2005
2011
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
85
81
Total Goals
(we found evidences for)
12
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Improve internal communications
-
Enter new markets internationally or locally
-
Scale best practices
-
Improve efficiency
-
Launch new products
-
Grow market share
-
Build brand awareness
-
Establish thought leadership
- See 9 more
-
Improve ROI
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Enter new markets internationally or locally
-
Grow market share
-
Improve visibility
-
Improve efficiency
-
Improve digital and social presence
-
Improve brand engagement
-
Build brand awareness
-
Scale best practices
-
Improve consistency
-
Improve internal communications
- See 11 more
Top Channels
Channels Used
-
phone calls
-
website
-
offline
-
e-mail
-
mass media
-
social media
-
television
-
radio
-
mobile
-
on premises
-
text SMS
-
Facebook
-
mobile app
-
chat
-
print media
-
Instagram
-
point of sale
-
promotions
-
LinkedIn
-
games
-
magazine
-
Slack
-
video
-
newspaper
-
out of home
-
brochure
-
display advertisement
-
user generated content
-
blogs
-
billboards
- See 27 more
-
phone calls
-
website
-
offline
-
e-mail
-
mass media
-
social media
-
television
-
radio
-
mobile
-
on premises
-
text SMS
-
Facebook
-
mobile app
-
chat
-
print media
-
Instagram
-
point of sale
-
promotions
-
LinkedIn
-
games
-
magazine
-
Slack
-
video
-
newspaper
-
out of home
-
brochure
-
display advertisement
-
user generated content
-
blogs
-
billboards
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
