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Vanillasoft Inside Sales CRM vs Close CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vanillasoft Inside Sales CRM vs. Close CRM is based on a specific set of business needs and context. The comparison uses 6461 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vanillasoft Inside Sales CRM and Close CRM

Vanillasoft Inside Sales CRM, Velocify, Revenue.io, etc., belong to a category of solutions that help Sales Engagement, whereas Close CRM, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vanillasoft Inside Sales CRM covers Engagement Management, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Lead Management with Phone Calls, etc.

Close CRM focuses on Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

"VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. " - David Kreiger

"Close has been gold for keeping on top of clients. I don't want my competitors to know about it! Sandor Kiss Wealth Management Advisor at iWealth " - Sandor Kiss

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vanillasoft Inside Sales CRM

Focus area

Vanillasoft Inside Sales CRM is better than Close CRM for

Software Failure Risk

  • medium

logo Close CRM

Focus area

Close CRM is better than Vanillasoft Inside Sales CRM for

Software Failure Risk

  • low

About

Sales Engagement Software for Inside Sales

Inside Sales Software CRM with Calling & Emailing

Age

2005

2013

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

85

89

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling


communication management

tracking & monitoring communications

sending & publishing communications





helpdesk management


contact list management


generation of new leads



workflow management



campaign management

campaign analytics




customer feedback management

measuring customer satisfaction


sales document management

contract management

proposal & quote management




conference call management


lead qualification

lead qualification: demographic

lead qualification: technographic


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


conversion management




account management



business development


content management


competitive intelligence


sales review & feedback


rating and review management



follower management


opportunity management



relationship management





segmentation and targeting


relationship marketing




pipeline management


knowledge management





products & pricelist management



motivation management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • See 9 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • website

  • social media

  • offline

  • chat

  • user generated content

  • blogs

  • video

  • on premises

  • games

  • mobile

  • trade shows

  • point of sale

  • events

  • mobile app

  • Facebook

  • LinkedIn

  • omnichannel

  • promotions

  • See 18 more
  • phone calls

  • e-mail

  • text SMS

  • website

  • social media

  • offline

  • chat

  • user generated content

  • blogs

  • video

  • on premises

  • games

  • mobile

  • trade shows

  • point of sale

  • events

  • mobile app

  • Facebook

  • LinkedIn

  • omnichannel

  • promotions

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting