cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Verbate vs Customer Thermometer: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Verbate medium Failure Risk for Customer Thermometer low
Know More

Comparison Summary

This comparison report of Verbate vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 1884 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verbate and Customer Thermometer

Verbate, and Customer Thermometer belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verbate covers Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas

"We loved the Customer Thermometer proposition – it’s so simple and powerful – a really fun way to get insight. The installation was very easy and the feedback from teachers has been great. Plus, should we ever get a ‘red light’ following an email it...’s meant that we can resolve the issue in real-time, which makes all the difference and enables us to get valuable learnings. " - Jillian Musso

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verbate

Focus area

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than Verbate for

Software Failure Risk

  • low

About

Video surveys for insightful answers to any question

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

46

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (5)

Read Reviews (300)

public relations

Read Reviews (4)

Read Reviews (0)

event management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (57)

engaging and following up

Read Reviews (2)

Read Reviews (42)

content management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (0)

Read Reviews (75)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

communication management

Read Reviews (0)

Read Reviews (27)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

rating and review management

Read Reviews (0)

Read Reviews (22)

contact list management

Read Reviews (0)

Read Reviews (21)

contract management

Read Reviews (0)

Read Reviews (7)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (18)

contract management

Read Reviews (0)

Read Reviews (7)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (5)

engaging on social media

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (5)

engaging on social media

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting