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Verbate vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Verbate medium Failure Risk for ServiceGuru Kiosk medium
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Comparison Summary

This comparison report of Verbate vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 272 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verbate and ServiceGuru Kiosk

Verbate, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verbate covers Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verbate

Focus area

Software Failure Risk

  • medium

logo ServiceGuru Kiosk

Focus area

Software Failure Risk

  • medium

About

Video surveys for insightful answers to any question

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

12

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (5)

Read Reviews (19)

public relations

Read Reviews (4)

Read Reviews (0)

event management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (0)

engaging and following up

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (1)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (28)

helpdesk management

Read Reviews (0)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting