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Verbate vs SurveySparrow NPS: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Verbate medium Failure Risk for SurveySparrow NPS low
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Comparison Summary

This comparison report of Verbate vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3515 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verbate and SurveySparrow NPS

Verbate, and SurveySparrow NPS belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verbate covers Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas

"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing. " - Alex Healy

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verbate

Focus area

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than Verbate for

Software Failure Risk

  • low

About

Video surveys for insightful answers to any question

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

56

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (5)

Read Reviews (264)

public relations

Read Reviews (4)

Read Reviews (0)

event management

Read Reviews (3)

Read Reviews (2)

engagement management

Read Reviews (2)

Read Reviews (195)

engaging and following up

Read Reviews (2)

Read Reviews (148)

content management

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (13)

sales review & feedback

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (26)

social media analytics

Read Reviews (0)

Read Reviews (13)

scheduling post to social media

Read Reviews (0)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (26)

social media analytics

Read Reviews (0)

Read Reviews (13)

scheduling post to social media

Read Reviews (0)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (25)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

communication management

Read Reviews (0)

Read Reviews (22)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

training & onboarding

Read Reviews (0)

Read Reviews (12)

creating contact list

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (9)

creating contact list

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (7)

performance management

Read Reviews (0)

Read Reviews (5)

sales incentive management

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (3)

rating and review management

Read Reviews (0)

Read Reviews (3)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (3)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting