cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Verbate vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Verbate medium Failure Risk for Thematic low
Know More

Comparison Summary

This comparison report of Verbate vs. Thematic is based on a specific set of business needs and context. The comparison uses 1405 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verbate and Thematic

Verbate, and Thematic belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verbate covers Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"This platform is fantastic for my requirements of uploading and collating videos. The system is super easy to use, love the label feature overall fantastic system. " - Cory Kennedy

"Thematic helps us identify themes in customer feedback which informs where our teams should focus their attention. " - Tania Parangi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verbate

Focus area

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than Verbate for

Software Failure Risk

  • low

About

Video surveys for insightful answers to any question

Feedback Analysis Platform to Unlock the value of product

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

11

37

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (5)

Read Reviews (207)

public relations

Read Reviews (4)

Read Reviews (0)

event management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (24)

engaging and following up

Read Reviews (2)

Read Reviews (16)

content management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (4)

sales review & feedback

Read Reviews (1)

Read Reviews (7)

helpdesk management

Read Reviews (0)

Read Reviews (23)

social media analytics

Read Reviews (0)

Read Reviews (12)

social media management

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (12)

rating and review management

Read Reviews (0)

Read Reviews (11)

workflow management

Read Reviews (0)

Read Reviews (6)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting