Comparison Summary

Verint Unified VoC Platform: Verint Unified VoC enables listening, analyzing, and acting on cross-channel customer insights. It is a fully connected solution for speech, text, and operational data.

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

logo Verint Unified VoC Platform

Focus area

Software Failure Risk

  • medium

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than Verint Unified VoC Platform for

Software Failure Risk

  • low

Verint Unified VoC Platform and ManageEngine ServiceDesk Plus: Customer Satisfaction Data


Verint Unified VoC Platform in Action: Unique Use Cases

How can Verint Unified VoC Platform optimize your Customer Feedback Management Workflow?

How does Verint Unified VoC Platform address your Engagement Management Challenges?


ManageEngine ServiceDesk Plus in Action: Unique Use Cases

What benefits does ManageEngine ServiceDesk Plus offer for Helpdesk Management?

How can ManageEngine ServiceDesk Plus optimize your Knowledge Management Workflow?

What makes ManageEngine ServiceDesk Plus ideal for Workflow Management?

What benefits does ManageEngine ServiceDesk Plus offer for Communication Management?

About

Voice of the Customer | Verint Systems

Service desk software to supercharge IT help desk

Age

1996

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting