Comparison Summary
This comparison report of Verint vs. Hearsay Social is based on a specific set of business needs and context. The comparison uses 2745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Verint and Hearsay Social
Verint, Hearsay Social, HypeAuditor, Community Sift, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Verint covers Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
Hearsay Social focuses on Social Media Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, Advertisement with Social Media, etc.
"The deployment of Verint Workforce Management in the back office allows Aegon to plan capacity consistently across each department for the first time. Data integrated into the Verint solution highlights gaps and allows teams to focus on improving sk...ill coverage and flexibility to ultimately improve the customer experience and turnaround times. " - Liam Morris-Ellis
"What makes the partnership great is how easy, simple and efficient Hearsay makes digital marketing for the field. " - Quinn Gorski
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Verint | Innovating in digital, cloud and customer engagement transformation
The Leading Social Selling Solution for Financial Services
Age
2009
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
56
25
Total Goals
(we found evidences for)
5
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
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Improve digital and social presence
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
- See 2 more
Top Channels
Channels Used
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social media
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Facebook
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text SMS
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website
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Facebook at work
- See 2 more
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social media
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Facebook
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text SMS
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website
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Facebook at work
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
