Comparison Summary
This comparison report of Viber vs. Bettermode is based on a specific set of business needs and context. The comparison uses 3340 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Viber and Bettermode
Viber, Bettermode, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.
Bettermode focuses on Engagement Management with Social Media, Community Building, Content Management with Video, Knowledge Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Calling and messaging app that connects people
A customizable community platform for businesses
Age
2010
2018
Financials
M&A
SEED
Business Need
Total Processes
(we found evidences for)
51
56
Total Goals
(we found evidences for)
12
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Improve digital and social presence
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Grow market share
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Increase sales & revenue
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Improve consistency
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve ROI
- See 9 more
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Scale best practices
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Establish thought leadership
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Increase customer life time value
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Improve brand engagement
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
- See 7 more
Top Channels
Channels Used
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social media
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website
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user generated content
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video
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offline
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omnichannel
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point of sale
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mobile
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promotions
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blogs
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chat
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Slack
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Facebook
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review sites
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Tripadvisor
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on premises
- See 13 more
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social media
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website
-
user generated content
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video
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offline
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omnichannel
-
point of sale
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mobile
-
promotions
-
blogs
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chat
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Slack
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Facebook
-
review sites
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Tripadvisor
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on premises
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High