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Compare Viber vs Bettermode

Comparison Summary

For Viber vs Bettermode comparison, Our AI algorithm looked at 3340 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Viber and Bettermode to solve their respective business needs.

Pros and cons of Viber and Bettermode

Viber is more suited to businesses that require Communication Management with Phone Calls and Collaboration with Offline where as Bettermode is focused towards Engagement Management with Social Media and Community Building .

logo Viber

Focus area

Viber is better than Bettermode for

Software Failure Risk

  • medium

logo Bettermode

Focus area

Software Failure Risk

  • low

About

Calling and messaging app that connects people

A customizable community platform for businesses

Age

2010

2018

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

51

56

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



conference call management


contact list management


engagement management

engaging and following up


content publishing


sales document management

contract management



helpdesk management



sales call management


conversion management




generation of new leads


business development


community building


knowledge management


training & onboarding


social media management



rating and review management



lifetime value management


customer feedback management


products & pricelist management


community marketing


sales review & feedback


relationship management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Increase customer life time value

  • Improve brand engagement

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • video

  • offline

  • omnichannel

  • point of sale

  • mobile

  • promotions

  • blogs

  • chat

  • Slack

  • Facebook

  • review sites

  • Tripadvisor

  • on premises

  • See 13 more
  • social media

  • website

  • user generated content

  • video

  • offline

  • omnichannel

  • point of sale

  • mobile

  • promotions

  • blogs

  • chat

  • Slack

  • Facebook

  • review sites

  • Tripadvisor

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting