Comparison Summary
This comparison report of Viber vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 3692 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Viber and Google Hangouts Chat
Viber, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management, whereas Google Hangouts Chat belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.
Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Calling and messaging app that connects people
Google Hangouts Chat: A messaging platform built for teams....
Age
2010
Financials
M&A
SERIES A
Business Need
Total Processes
(we found evidences for)
51
30
Total Goals
(we found evidences for)
12
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Improve digital and social presence
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Grow market share
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Increase sales & revenue
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Improve consistency
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve ROI
- See 9 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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chat
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offline
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phone calls
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video
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e-mail
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events
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trade shows
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mobile
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mobile app
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text SMS
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on premises
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social media
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Slack
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point of sale
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Skype
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Whatsapp
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Facebook
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display advertisement
- See 15 more
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chat
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offline
-
phone calls
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video
-
e-mail
-
events
-
trade shows
-
mobile
-
mobile app
-
text SMS
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on premises
-
social media
-
Slack
-
point of sale
-
Skype
-
Whatsapp
-
Facebook
-
display advertisement
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
