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Viber vs Google Hangouts Chat: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Viber medium Failure Risk for Google Hangouts Chat low
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Comparison Summary

This comparison report of Viber vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 3692 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Viber and Google Hangouts Chat

Viber, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management, whereas Google Hangouts Chat belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.

Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Viber

Focus area

Software Failure Risk

  • medium

logo Google Hangouts Chat

Focus area

Google Hangouts Chat is better than Viber for

Software Failure Risk

  • low

About

Calling and messaging app that connects people

Google Hangouts Chat: A messaging platform built for teams....

Age

2010

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

51

30

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (151)

Read Reviews (84)

sending & publishing communications

Read Reviews (135)

Read Reviews (70)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (2)

collaboration

Read Reviews (50)

Read Reviews (157)

conference call management

Read Reviews (38)

Read Reviews (32)

contact list management

Read Reviews (35)

Read Reviews (13)

engagement management

Read Reviews (25)

Read Reviews (9)

engaging and following up

Read Reviews (15)

Read Reviews (8)

content management

Read Reviews (24)

Read Reviews (16)

content sharing

Read Reviews (24)

Read Reviews (16)

sales document management

Read Reviews (23)

Read Reviews (16)

contract management

Read Reviews (2)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (1)

sales call management

Read Reviews (5)

Read Reviews (7)

meeting management

Read Reviews (1)

Read Reviews (7)

conversion management

Read Reviews (5)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (5)

workflow management

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting