Comparison Summary
This comparison report of Viber vs. inSided community is based on a specific set of business needs and context. The comparison uses 3170 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Viber and inSided community
Viber, inSided community, JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.
inSided community focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Calling and messaging app that connects people
Central platform for engagement amongst customers in different categories
Age
2010
2011
Financials
M&A
SERIES E
Business Need
Total Processes
(we found evidences for)
51
40
Total Goals
(we found evidences for)
12
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Improve digital and social presence
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Grow market share
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Increase sales & revenue
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Improve consistency
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve ROI
- See 9 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve digital and social presence
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Improve internal communications
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Build brand awareness
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Improve ROI
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Manage risk
-
Establish thought leadership
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Increase customer life time value
- See 7 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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mobile
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social media
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offline
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website
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e-mail
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newsletter
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mass media
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on premises
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radio
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television
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promotions
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point of sale
- See 12 more
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user generated content
-
blogs
-
phone calls
-
mobile
-
social media
-
offline
-
website
-
e-mail
-
newsletter
-
mass media
-
on premises
-
radio
-
television
-
promotions
-
point of sale
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
