Comparison Summary
Introducing VoiceOps and ABSTRAKT
VoiceOps, and ABSTRAKT belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
VoiceOps covers Sales Coaching with Phone Calls, Contact Center Performance Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
ABSTRAKT focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Phone Calls, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI coaching and training platform for call centers
Real-Time Conversational Intelligence, Improving Call Outcomes
Age
2020
Financials
SERIES A
Business Need
Total Processes
(we found evidences for)
28
14
Total Goals
(we found evidences for)
8
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve consistency
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Enhance customer relationships
- See 5 more
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Acquire customers
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Shorten ramp up time
Top Channels
Channels Used
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phone calls
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user generated content
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blogs
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video
- See 1 more
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phone calls
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user generated content
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blogs
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video
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
