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VoiceOps vs enthu.ai: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of VoiceOps vs. enthu.ai is based on a specific set of business needs and context. The comparison uses 514 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing VoiceOps and enthu.ai

VoiceOps, and enthu.ai belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

VoiceOps covers Sales Coaching with Phone Calls, Contact Center Performance Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.

enthu.ai focuses on Coaching, Digital Marketing with Mobile, Training & Onboarding, Reputation Management with Mobile, etc.

"A little feedback to pass along to your team: the pilot group have become evangelists of your brand here in the call center, and not more than a few hours go by when one of them doesn’t pop into my office and ask, “When are we getting VoiceOps?” I’v...e worked in QA off and on in a call center environment for the last quarter century, and this sort of receptivity to coaching is not something I commonly experienced, and certainly not to this extent. " - Greg

"I love it when my sales people themselves figure out their improvement areas. Enthu makes self coaching & learning so like a breeze. " - Rakesh Patel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo VoiceOps

Focus area

VoiceOps is better than enthu.ai for

Software Failure Risk

  • medium

logo enthu.ai

Focus area

Software Failure Risk

  • medium

About

AI coaching and training platform for call centers

Conversation intelligence platform Voice AI capabilities for sales teams & contact centers

Financials

SERIES A

PRE-SEED

Business Need

Total Processes
(we found evidences for)

28

19

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


sales call management

call transcription


communication management

tracking & monitoring communications


sales review & feedback



training & onboarding





reputation management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve consistency

  • Enhance customer relationships

  • See 5 more
  • Improve efficiency

  • Enhance customer relationships

  • Increase sales & revenue

Top Channels

Channels Used

  • phone calls

  • mobile

  • mobile app

  • video

  • website

  • offline

  • trade shows

  • See 4 more
  • phone calls

  • mobile

  • mobile app

  • video

  • website

  • offline

  • trade shows

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting