Comparison Summary
Introducing VoiceOps and Wingman
VoiceOps, and Wingman belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
VoiceOps covers Sales Coaching with Phone Calls, Contact Center Performance Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
Wingman focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
"This is an amazing coaching tool that produces results. " - Paul Fairbrother
"If you’re not using a call recording platform like Wingman as a frontline sales manager, you’re doing it all wrong. I find my team appreciates when I can highlight themes or focus areas in bite-sized moments. " - Paul De Barros
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI coaching and training platform for call centers
Conversation intelligence for fast-growing sales teams
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
28
45
Total Goals
(we found evidences for)
8
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve consistency
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Enhance customer relationships
- See 5 more
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Shorten ramp up time
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Improve stakeholder relations
- See 5 more
Top Channels
Channels Used
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phone calls
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video
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chat
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games
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Slack
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e-mail
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offline
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channel partners
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promotions
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events
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trade shows
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movies
- See 9 more
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phone calls
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video
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chat
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games
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Slack
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e-mail
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offline
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channel partners
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promotions
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events
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trade shows
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movies
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
