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Compare Vtiger all-in-one CRM vs Act!

Comparison Summary

For Vtiger all-in-one CRM vs Act! comparison, Our AI algorithm looked at 9890 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Vtiger all-in-one CRM and Act! to solve their respective business needs.

Pros and cons of Vtiger all-in-one CRM and Act!

Vtiger all-in-one CRM is more suited to businesses that require Opportunity Management and Campaign Management with E-Mail where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

Both Vtiger all-in-one CRM and Act! are CRM software, peers recommend Vtiger all-in-one CRM for billing and invoice management and customer case management where as Act! is more known for social media management and contact list management .

logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than Act! for

Software Failure Risk

  • medium

logo Act!

Focus area

Act! is better than Vtiger all-in-one CRM for

Software Failure Risk

  • medium

About

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

Act! CR

Age

2003

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

84

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


opportunity management


campaign monitoring




sales document management

proposal & quote management

contract management


billing and invoice management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


contact list management

creating contact list


generation of new leads


customer case management







knowledge management



pipeline management


account management





conversion management


business development


relationship management


sales call management

meeting management


customer feedback management





promotion management


rating and review management


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media



products & pricelist management


calendar management


lead qualification: demographic


lead qualification

lead qualification: demographic



training & onboarding






follower management


talk track creation


talk track creation




content management


identify target customers


loyalty management

identify target customers


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting