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Vtiger all-in-one CRM vs CiviCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger all-in-one CRM vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 7034 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger all-in-one CRM and CiviCRM

Vtiger all-in-one CRM, CiviCRM, Vtiger Sales CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger all-in-one CRM covers Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. " - Annamarie Bermundo

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than CiviCRM for

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than Vtiger all-in-one CRM for

Software Failure Risk

  • medium

About

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

Open source CRM software for nonprofits

Age

2003

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

49

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


opportunity management


campaign management

campaign monitoring




sales document management

proposal & quote management

contract management


billing and invoice management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


contact list management

creating contact list


generation of new leads


customer case management







knowledge management



pipeline management


account management





conversion management


business development


relationship management


sales call management

meeting management


customer feedback management





membership management



training & onboarding


community building


content management




create learning path


courses & assessment

create learning path


subscription management


advocacy management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting