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Vtiger all-in-one CRM vs Salesforce CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger all-in-one CRM vs. Salesforce CRM is based on a specific set of business needs and context. The comparison uses 107789 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger all-in-one CRM and Salesforce CRM

Vtiger all-in-one CRM, Salesforce CRM, Vtiger Sales CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger all-in-one CRM covers Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.

Salesforce CRM focuses on Engagement Management, Contact List Management, Communication Management with E-Mail, Sales Document Management, etc.

"The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. " - BMW Group and Financial Services UK

"One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new ...normal. " - DAN HELFRICH

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than Salesforce CRM for

Software Failure Risk

  • medium

logo Salesforce CRM

Focus area

Salesforce CRM is better than Vtiger all-in-one CRM for

Software Failure Risk

  • medium

About

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

Salesforce CRM | Customer Relationship Management solution that brings companies and customers together

Age

2003

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

51

168

Total Goals
(we found evidences for)

10

23

Top Processes

Evidences indicate better relative satisfaction


opportunity management





sales document management

proposal & quote management


billing and invoice management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

creating contact list


generation of new leads


customer case management







knowledge management








conversion management


business development


relationship management


sales call management

meeting management


customer feedback management





revenue cycle management


discount management


promotion management



channel management


rating and review management


influencer marketing


training & onboarding


social media analytics


engaging on social media


scheduling post to social media


managing social media account


monitoring social media


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media




content publishing


searching for content



content publishing

searching for content


products & pricelist management


competitive intelligence



lead qualification: technographic


lead qualification: demographic


lead qualification: firmographic


lead qualification: behavioural


lead qualification: technographic

lead qualification: demographic

lead qualification: firmographic

lead qualification: behavioural



lifetime value management


customise loyalty program


identify target customers


customise loyalty program

identify target customers






create learning path


identify skill gaps


track learning progress


courses & assessment

create learning path

identify skill gaps

track learning progress




performance management


social media marketing


personalized marketing



follower management




trade show marketing


sales review & feedback




conference call management


relationship marketing



international marketing


segmentation and targeting



touchpoint management


community marketing







calendar management


sales quota management


motivation management


advocacy management


subscription management



database marketing


license management




category management


renewal management



referral management



distribution management


merger and acquisition


compliance & governance


sales commission management


outbound marketing


evangelist management


payment management



membership management



bundling of products


influencer management


sales incentive management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve efficiency

  • Establish thought leadership

  • Improve brand engagement

  • Improve digital and social presence

  • Build brand awareness

  • Improve visibility

  • Manage risk

  • Increase customer life time value

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Increase average basket value

  • Reduce bounce

  • See 20 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • offline

  • mobile

  • website

  • point of sale

  • user generated content

  • blogs

  • mobile app

  • chat

  • promotions

  • on premises

  • video

  • trade shows

  • omnichannel

  • causes and charity

  • text SMS

  • Facebook

  • games

  • events

  • channel partners

  • review sites

  • LinkedIn

  • Amazon

  • Twitter

  • newsletter

  • support groups

  • mass media

  • display advertisement

  • coupons

  • Slack

  • Instagram

  • print media

  • magazine

  • Netflix

  • television

  • radio

  • Pinterest

  • movies

  • Whatsapp

  • out of home

  • Doubleclick

  • brochure

  • billboards

  • Glassdoor

  • eBay

  • Facebook page

  • Facebook at work

  • See 46 more
  • e-mail

  • phone calls

  • social media

  • offline

  • mobile

  • website

  • point of sale

  • user generated content

  • blogs

  • mobile app

  • chat

  • promotions

  • on premises

  • video

  • trade shows

  • omnichannel

  • causes and charity

  • text SMS

  • Facebook

  • games

  • events

  • channel partners

  • review sites

  • LinkedIn

  • Amazon

  • Twitter

  • newsletter

  • support groups

  • mass media

  • display advertisement

  • coupons

  • Slack

  • Instagram

  • print media

  • magazine

  • Netflix

  • television

  • radio

  • Pinterest

  • movies

  • Whatsapp

  • out of home

  • Doubleclick

  • brochure

  • billboards

  • Glassdoor

  • eBay

  • Facebook page

  • Facebook at work

  • See 46 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting