Comparison Summary

Vtiger Help Desk: Vtiger-help-desk software enables customer support teams to provide multi-channel support at scale. Cases from email, phone, and chat are tracked and resolved faster with SLAs, automatic escalations, and collaboration.

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

logo Vtiger Help Desk

Focus area

Software Failure Risk

  • medium

logo Kayako

Focus area

Kayako is better than Vtiger Help Desk for

Software Failure Risk

  • medium

Vtiger Help Desk and Kayako: Customer Satisfaction Data


Vtiger Help Desk in Action: Unique Use Cases

How efficiently Does Vtiger Help Desk manage your Helpdesk Management?

What Are the key features of Vtiger Help Desk for Collaboration?


Kayako in Action: Unique Use Cases

What Are the key features of Kayako for Engagement Management?

Why is Kayako the best choice for Knowledge Management?

How does Kayako address your Workflow Management Challenges?

How can Kayako optimize your Communication Management Workflow?

About

Vtiger Help desk | Treat every customer like your first. Resolve more cases, improve support efficiency, and maximize customer satisfaction

Help Desk Software Kayako Unified Customer Service Software

Age

2003

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting