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Vtiger Sales CRM vs Merchant Relationship Management: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger Sales CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 3885 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger Sales CRM and Merchant Relationship Management

Vtiger Sales CRM, Merchant Relationship Management, Vtiger all-in-one CRM, Daylite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger Sales CRM covers Opportunity Management, Forecasting with E-Mail, Lead Nurturing, Capturing Leads, etc.

Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.

"We were looking for the best CRM on the market, we compared the capabilities and decided that Vtiger has the tools, characteristics, and features that we were looking for at an unexpectedly low cost per seat. " - Wilmer Oliveros

"IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! " - Chad Horal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger Sales CRM

Focus area

Vtiger Sales CRM is better than Merchant Relationship Management for

Software Failure Risk

  • low

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than Vtiger Sales CRM for

Software Failure Risk

  • low

About

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

CRM & Underwriting Platform

Age

2003

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

53

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


opportunity management





sales document management

proposal & quote management

contract management


workflow management


contact list management




engagement management

engaging and following up


communication management

sending & publishing communications


pipeline management


calendar management



generation of new leads




sales call management

meeting management



conversion management


helpdesk management


training & onboarding


competitive intelligence


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media



lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


products & pricelist management


payment management




relationship management


lifetime value management


performance management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more
  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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low

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Migration Risk

No Data

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low

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Business Setting