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Vtiger Sales CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Vtiger Sales CRM low Failure Risk for Pega Customer Engagement Suite medium
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Comparison Summary

This comparison report of Vtiger Sales CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2499 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger Sales CRM and Pega Customer Engagement Suite

Vtiger Sales CRM, Pega Customer Engagement Suite, Vtiger all-in-one CRM, Daylite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger Sales CRM covers Opportunity Management, Forecasting with E-Mail, Lead Nurturing, Capturing Leads, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"I can easily customize Vtiger to the evolving requirements of my growing company. Vtiger gives me more functionality than Salesforce does and at a much lower price. And the support I get from Vtiger’s client support team is second to none. " - Kirsty Englander

"Thankfully, we made the right decision and we chose Pega for both brands…So a single, real-time decisioning brain powering the decisions across the two brands and multiple channels. " - Leana Kielkowicz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger Sales CRM

Focus area

Vtiger Sales CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2003

2017

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

26

23

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction

opportunity management

Read Reviews (119)

Read Reviews (0)

forecasting

Read Reviews (110)

Read Reviews (0)

lead nurturing

Read Reviews (100)

Read Reviews (0)

capturing leads

Read Reviews (98)

Read Reviews (0)

sales document management

Read Reviews (93)

Read Reviews (0)

proposal & quote management

Read Reviews (83)

Read Reviews (0)

workflow management

Read Reviews (82)

Read Reviews (6)

contact list management

Read Reviews (38)

Read Reviews (0)

engagement management

Read Reviews (29)

Read Reviews (50)

engaging and following up

Read Reviews (29)

Read Reviews (21)

communication management

Read Reviews (29)

Read Reviews (9)

sending & publishing communications

Read Reviews (28)

Read Reviews (0)

pipeline management

Read Reviews (27)

Read Reviews (0)

calendar management

Read Reviews (27)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (2)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (0)

Read Reviews (10)

customer case management

Read Reviews (0)

Read Reviews (5)

identify target customers

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (3)

customer feedback management

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

No Data

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting