cuspera logo CUSPERA

Vtiger Sales CRM vs Rocket.Chat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger Sales CRM vs. Rocket.Chat is based on a specific set of business needs and context. The comparison uses 3061 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger Sales CRM and Rocket.Chat

Vtiger Sales CRM, Vtiger all-in-one CRM, Daylite, etc., belong to a category of solutions that help CRM, whereas Rocket.Chat, KeyReply, Acquireâ„¢, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger Sales CRM covers Opportunity Management, Forecasting with E-Mail, Lead Nurturing, Capturing Leads, etc.

Rocket.Chat focuses on Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.

"Vtiger is the only CRM that gives us the unique combination of functionalities we want at an affordable price " - Marco Olivotto

"Thanks to Rocket.Chat, we figured out how to deliver and win customers without sending engineers on site. Their Omnichannel solutions enabled us to provide enterprise-level support, a huge differentiator to win more business " - Mike Schwartz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger Sales CRM

Focus area

Vtiger Sales CRM is better than Rocket.Chat for

Software Failure Risk

  • low

logo Rocket.Chat

Focus area

Rocket.Chat is better than Vtiger Sales CRM for

Software Failure Risk

  • low

About

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Age

2003

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

26

38

Total Goals
(we found evidences for)

3

6

Top Processes

Evidences indicate better relative satisfaction


opportunity management





sales document management

proposal & quote management


workflow management


contact list management




engagement management

engaging and following up


communication management

sending & publishing communications


pipeline management


calendar management



generation of new leads




sales call management

meeting management



conversion management


conference call management



content management



training & onboarding



campaign management


touchpoint management


follower management


distribution management


community building


channel management


knowledge management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • chat

  • video

  • offline

  • events

  • trade shows

  • phone calls

  • on premises

  • e-mail

  • mobile

  • Slack

  • social media

  • website

  • support groups

  • Facebook

  • mobile app

  • channel partners

  • omnichannel

  • See 14 more
  • chat

  • video

  • offline

  • events

  • trade shows

  • phone calls

  • on premises

  • e-mail

  • mobile

  • Slack

  • social media

  • website

  • support groups

  • Facebook

  • mobile app

  • channel partners

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting