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Vtiger Sales CRM vs Zendesk Sell: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vtiger Sales CRM vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 5227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger Sales CRM and Zendesk Sell

Vtiger Sales CRM, Zendesk Sell, Vtiger all-in-one CRM, Daylite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger Sales CRM covers Opportunity Management, Forecasting with E-Mail, Lead Nurturing, Capturing Leads, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"We were looking for the best CRM on the market, we compared the capabilities and decided that Vtiger has the tools, characteristics, and features that we were looking for at an unexpectedly low cost per seat. " - Wilmer Oliveros

"Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. " - Nataliya Agafonova

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger Sales CRM

Focus area

Vtiger Sales CRM is better than Zendesk Sell for

Software Failure Risk

  • low

logo Zendesk Sell

Focus area

Zendesk Sell is better than Vtiger Sales CRM for

Software Failure Risk

  • medium

About

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2003

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

26

89

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


opportunity management





sales document management

proposal & quote management

contract management


workflow management


contact list management




engagement management

engaging and following up


communication management

sending & publishing communications


pipeline management


calendar management



generation of new leads




sales call management

meeting management



conversion management


lead qualification: demographic


lead qualification: behavioural


lead qualification

lead qualification: demographic

lead qualification: behavioural


helpdesk management


training & onboarding



relationship management


social media analytics


managing social media account


social media management

social media analytics

managing social media account


discount management


promotion management



campaign analytics


campaign management

campaign analytics



account management


business development



rating and review management


sales review & feedback



follower management


products & pricelist management


competitive intelligence


social media marketing



performance management


influencer marketing


customer feedback management



content management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

No Data

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medium

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Business Setting