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Vtiger Sales CRM vs Zendesk Sell: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Vtiger Sales CRM low Failure Risk for Zendesk Sell medium
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Comparison Summary

This comparison report of Vtiger Sales CRM vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 5227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vtiger Sales CRM and Zendesk Sell

Vtiger Sales CRM, Zendesk Sell, Vtiger all-in-one CRM, Daylite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vtiger Sales CRM covers Opportunity Management, Forecasting with E-Mail, Lead Nurturing, Capturing Leads, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"Our search for a CRM system that could be customized for our business process ended at Vtiger. With Vtiger we have streamlined our entire business process " - Mr. Avinash Yaduka

"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vtiger Sales CRM

Focus area

Vtiger Sales CRM is better than Zendesk Sell for

Software Failure Risk

  • low

logo Zendesk Sell

Focus area

Zendesk Sell is better than Vtiger Sales CRM for

Software Failure Risk

  • medium

About

Vtiger CRM | Sell. Effortlessly, Close more deals, boost sales team productivity, and reduce time to make a sale

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2003

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

26

89

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

opportunity management

Read Reviews (119)

Read Reviews (7)

forecasting

Read Reviews (110)

Read Reviews (31)

lead nurturing

Read Reviews (100)

Read Reviews (2)

capturing leads

Read Reviews (98)

Read Reviews (2)

sales document management

Read Reviews (93)

Read Reviews (40)

proposal & quote management

Read Reviews (83)

Read Reviews (25)

contract management

Read Reviews (1)

Read Reviews (12)

workflow management

Read Reviews (82)

Read Reviews (18)

contact list management

Read Reviews (38)

Read Reviews (81)

engagement management

Read Reviews (29)

Read Reviews (105)

engaging and following up

Read Reviews (29)

Read Reviews (77)

communication management

Read Reviews (29)

Read Reviews (153)

sending & publishing communications

Read Reviews (28)

Read Reviews (41)

pipeline management

Read Reviews (27)

Read Reviews (20)

calendar management

Read Reviews (27)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (27)

sales call management

Read Reviews (2)

Read Reviews (59)

meeting management

Read Reviews (2)

Read Reviews (3)

conversion management

Read Reviews (1)

Read Reviews (13)

lead qualification: demographic

Read Reviews (0)

Read Reviews (17)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (14)

lead qualification

Read Reviews (0)

Read Reviews (39)

lead qualification: demographic

Read Reviews (0)

Read Reviews (17)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (14)

helpdesk management

Read Reviews (0)

Read Reviews (27)

training & onboarding

Read Reviews (0)

Read Reviews (22)

relationship management

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (11)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (3)

discount management

Read Reviews (0)

Read Reviews (11)

promotion management

Read Reviews (0)

Read Reviews (11)

campaign analytics

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (9)

campaign analytics

Read Reviews (0)

Read Reviews (4)

account management

Read Reviews (0)

Read Reviews (7)

business development

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

sales review & feedback

Read Reviews (0)

Read Reviews (6)

follower management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

influencer marketing

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

No Data

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting