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Compare WalkMe Digital Adoption Platform vs Hotjar

Comparison Summary

For WalkMe Digital Adoption Platform vs Hotjar comparison, Our AI algorithm looked at 10674 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using WalkMe Digital Adoption Platform and Hotjar to solve their respective business needs.

Pros and cons of WalkMe Digital Adoption Platform and Hotjar

WalkMe Digital Adoption Platform is more suited to businesses that require Engagement Management and Training & Onboarding where as Hotjar is focused towards Engagement Management with Website and Customer Feedback Management with Website .

logo WalkMe Digital Adoption Platform

Focus area

Software Failure Risk

  • low

logo Hotjar

Focus area

Hotjar is better than WalkMe Digital Adoption Platform for

Software Failure Risk

  • medium

About

WalkMe‚ - Digital Adoption Platform

Hotjar - Heatmaps, Visitor Recordings, Conversion Funnels, Form ...

Age

2011

Financials

SERIES G

PRIVATE

Business Need

Total Processes
(we found evidences for)

77

86

Total Goals
(we found evidences for)

17

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding



workflow management



customer feedback management

measuring customer satisfaction

measuring net promoter score



knowledge management

creating knowledge base


generation of new leads


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics


lifetime value management


content publishing





sales document management

proposal & quote management

contract management


lead qualification

lead qualification: technographic

lead qualification: behavioural


conference call management


campaign management

campaign analytics


relationship management




rating and review management



sales call management


category management


performance management





loyalty management

customise loyalty program


account management


competitive intelligence



community building





referral management


contact list management



conversion management





social media marketing





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve navigation

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve consistency

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • Improve visibility

  • See 14 more

Top Channels

Channels Used

  • website

  • phone calls

  • promotions

  • video

  • social media

  • user generated content

  • e-mail

  • blogs

  • mobile

  • chat

  • offline

  • Facebook

  • on premises

  • display advertisement

  • point of sale

  • LinkedIn

  • Instagram

  • Skype

  • coupons

  • print media

  • magazine

  • Twitter

  • mobile app

  • review sites

  • Amazon

  • Whatsapp

  • Doubleclick

  • Pinterest

  • See 25 more
  • website

  • phone calls

  • promotions

  • video

  • social media

  • user generated content

  • e-mail

  • blogs

  • mobile

  • chat

  • offline

  • Facebook

  • on premises

  • display advertisement

  • point of sale

  • LinkedIn

  • Instagram

  • Skype

  • coupons

  • print media

  • magazine

  • Twitter

  • mobile app

  • review sites

  • Amazon

  • Whatsapp

  • Doubleclick

  • Pinterest

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting