Comparison Summary
This comparison report of WalkMe Digital Adoption Platform vs. Teamsupport is based on a specific set of business needs and context. The comparison uses 14375 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing WalkMe Digital Adoption Platform and Teamsupport
WalkMe Digital Adoption Platform, Algolia, Pendo, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Teamsupport, Freshservice, HubSpot Service Hub, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
WalkMe Digital Adoption Platform covers Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.
Teamsupport focuses on Helpdesk Management, Knowledge Management with User Generated Content, Workflow Management with E-Mail, Collaboration, etc.
"WalkMe is an invaluable solution that makes Oracle Sales Cloud easy to use for our 6,000 users. Implementation was excellent, and we have been able to significantly improve the user experience, and cut upfront on-boarding time. " - Maurice Weiss
"Live Chat' is fantastic, quick, easy, helpful, and painless. TeamSupport constantly rolls out updates which enhances user-end experience, which shows you guys are listening to us. " - Will Vo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
WalkMe Digital Adoption Platform
Focus area
WalkMe Digital Adoption Platform is better than Teamsupport for
Software Failure Risk
Teamsupport
Focus area
Teamsupport is better than WalkMe Digital Adoption Platform for
Software Failure Risk
About
WalkMe‚ - Digital Adoption Platform
Customer Service Software Built for Business to Business
Age
2011
2008
Financials
SERIES G
PRIVATE
Business Need
Total Processes
(we found evidences for)
77
76
Total Goals
(we found evidences for)
17
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve navigation
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Shorten ramp up time
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Improve digital and social presence
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Improve consistency
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Increase customer life time value
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Improve efficiency
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Improve stakeholder relations
- See 14 more
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Enhance customer relationships
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Acquire customers
-
Improve internal communications
-
Scale best practices
-
Improve ROI
-
Launch new products
-
Increase sales & revenue
-
Improve stakeholder relations
-
Establish thought leadership
-
Grow market share
-
Improve visibility
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Enter new markets internationally or locally
-
Improve efficiency
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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blogs
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user generated content
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chat
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website
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video
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offline
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point of sale
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mobile
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on premises
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support groups
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print media
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magazine
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Slack
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mobile app
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games
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promotions
-
trade shows
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social media
- See 17 more
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e-mail
-
phone calls
-
blogs
-
user generated content
-
chat
-
website
-
video
-
offline
-
point of sale
-
mobile
-
on premises
-
support groups
-
print media
-
magazine
-
Slack
-
mobile app
-
games
-
promotions
-
trade shows
-
social media
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
