Comparison Summary
This comparison report of WalkMe Digital Adoption Platform vs. Whatfix is based on a specific set of business needs and context. The comparison uses 6904 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing WalkMe Digital Adoption Platform and Whatfix
WalkMe Digital Adoption Platform, Algolia, Pendo, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Whatfix, Quadient CCM platform, SAP Fiori, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
WalkMe Digital Adoption Platform covers Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.
Whatfix focuses on Enhancing Digital Adoption Via Personalized Onboarding, Reduce Support Calls with Phone Calls, Engagement Management, Workflow Management, etc.
"We were seeking ways to increase scalability of our support operations and drive adoption of critical banking functionality, without driving a software development cost – with WalkMe we achieved this. " - Sarah Cairns
"Nothing irritates me more than whenever I’m trying to partner with a company and they don’t really receive my feedback or are not willing to test the limits and see what we can do,” Castorina told us. “And the Whatfix team was the opposite. They wen...t above and beyond to make our roadmap within Self Help go from a concept to what it is today. So I was really, really happy with that. " - Eric Castorina
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WalkMe Digital Adoption Platform
Focus area
WalkMe Digital Adoption Platform is better than Whatfix for
Software Failure Risk
Whatfix
Focus area
Whatfix is better than WalkMe Digital Adoption Platform for
Software Failure Risk
About
WalkMe‚ - Digital Adoption Platform
Digital Adoption platform enabling on-demand learning, automated, intelligent content, in-app training and more.
Age
2011
Financials
SERIES G
SERIES D
Business Need
Total Processes
(we found evidences for)
77
32
Total Goals
(we found evidences for)
17
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve navigation
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Shorten ramp up time
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Improve digital and social presence
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Improve consistency
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Increase customer life time value
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Improve efficiency
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Improve stakeholder relations
- See 14 more
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Scale best practices
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Improve ROI
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Increase sales & revenue
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Enhance customer relationships
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Launch new products
- See 2 more
Top Channels
Channels Used
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phone calls
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website
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video
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e-mail
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mobile
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mobile app
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promotions
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games
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blogs
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user generated content
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offline
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social media
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events
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Twitter
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trade shows
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on premises
- See 13 more
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phone calls
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website
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video
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e-mail
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mobile
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mobile app
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promotions
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games
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blogs
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user generated content
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offline
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social media
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events
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Twitter
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trade shows
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on premises
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
