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WalkMe Digital Adoption Platform vs Whatfix: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for WalkMe Digital Adoption Platform low Failure Risk for Whatfix medium
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Comparison Summary

This comparison report of WalkMe Digital Adoption Platform vs. Whatfix is based on a specific set of business needs and context. The comparison uses 6904 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WalkMe Digital Adoption Platform and Whatfix

WalkMe Digital Adoption Platform, Algolia, UserIQ, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Whatfix, Quadient CCM platform, SAP Fiori, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WalkMe Digital Adoption Platform covers Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.

Whatfix focuses on Enhancing Digital Adoption Via Personalized Onboarding, Reduce Support Calls with Phone Calls, Engagement Management, Workflow Management, etc.

"When we looked at the heat map of customer use, we were able to see that they were heavily using the WalkMe tools. " - Nancy Rivas

"Our old system had a place for walkthroughs, and many existing clients missed that feature when migrating to our new platform. We wanted a way to help our clients when we weren’t in the office, and to give back an existing feature that we had in the... past. " - Olivia Stanger

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WalkMe Digital Adoption Platform

Focus area

WalkMe Digital Adoption Platform is better than Whatfix for

Software Failure Risk

  • low

logo Whatfix

Focus area

Whatfix is better than WalkMe Digital Adoption Platform for

Software Failure Risk

  • medium

About

WalkMe‚ - Digital Adoption Platform

Digital Adoption platform enabling on-demand learning, automated, intelligent content, in-app training and more.

Age

2011

Financials

SERIES G

SERIES D

Business Need

Total Processes
(we found evidences for)

77

32

Total Goals
(we found evidences for)

17

5

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (391)

Read Reviews (80)

engaging and following up

Read Reviews (244)

Read Reviews (56)

training & onboarding

Read Reviews (377)

Read Reviews (309)

helpdesk management

Read Reviews (107)

Read Reviews (128)

workflow management

Read Reviews (42)

Read Reviews (68)

lead analytics

Read Reviews (33)

Read Reviews (0)

customer feedback management

Read Reviews (32)

Read Reviews (23)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (4)

measuring net promoter score

Read Reviews (8)

Read Reviews (3)

knowledge management

Read Reviews (14)

Read Reviews (28)

creating knowledge base

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (13)

Read Reviews (0)

products & pricelist management

Read Reviews (13)

Read Reviews (0)

communication management

Read Reviews (12)

Read Reviews (10)

sending & publishing communications

Read Reviews (8)

Read Reviews (9)

social media management

Read Reviews (12)

Read Reviews (0)

social media analytics

Read Reviews (12)

Read Reviews (0)

lifetime value management

Read Reviews (11)

Read Reviews (6)

content management

Read Reviews (11)

Read Reviews (50)

content curation

Read Reviews (5)

Read Reviews (30)

sales document management

Read Reviews (6)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (6)

Read Reviews (0)

lead qualification: technographic

Read Reviews (4)

Read Reviews (0)

conference call management

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (5)

Read Reviews (5)

campaign analytics

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (2)

rating and review management

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (0)

category management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (3)

community building

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (1)

Read Reviews (3)

customer case management

Read Reviews (1)

Read Reviews (22)

segmentation and targeting

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve navigation

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • See 14 more

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more

  • phone calls

  • website

  • video

  • e-mail

  • mobile

  • mobile app

  • promotions

  • games

  • blogs

  • user generated content

  • offline

  • social media

  • events

  • Twitter

  • trade shows

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting