cuspera logo CUSPERA

Webex Events vs Yapsody Ticketing: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Webex Events vs. Yapsody Ticketing is based on a specific set of business needs and context. The comparison uses 5110 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webex Events and Yapsody Ticketing

Webex Events, Yapsody Ticketing, Hopin, SpotMe, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webex Events covers Engagement Management with Games, Event Management, Communication Management with Games, Trade Show Marketing with Offline, etc.

Yapsody Ticketing focuses on Training & Onboarding, Engagement Management with Chat, Helpdesk Management, Customer Feedback Management, etc.

"It was great to see the engagement rate and the people who used the app to make connections. " - Starlight Children’s Foundation

"Well I just started working at the Whitefire Theatre 3 years ago. But my Christmas show, Santasia, has been performing there for the past 16 years. I found Yapsody several years ago and we’ve been using you exclusively since. I got the theatre on bo...ard to Yapsody on just a few events. They don’t do well with change. They’ve been using Brown Paper Tickets forever. The theatre started Live Streaming shows a couple years ago and with Covid-19 we’re unable to have live audiences. We were already ahead of the game. Lots of theatres in Los Angeles have closed but we are lucky enough to keep plugging along with the Live Stream performances. In April we started Live Streaming solo artist shows but had to use Eventbrite because they had “clickable links” in their ticketing email. We needed a way for our audiences to “click” on the video link for our Live Stream event. I put in the request in April. We needed a quick fix so we wound up using Eventbrite. A few weeks ago Yapsody let me know they made changes and after a few more tweaks on your end, we’ve switched from Eventbrite to Yapsody. I made requests to remove “print this and bring it to the venue” and the scan code… and it happened almost immediately. Once I showed the theatre owner and the other producers how Yapsody has changed to meet our needs, it was a no brainer to switch to Yapsody. Thanks to your team, Sam, Marcus, Scott and everyone else I missed for all their hard work. Features Most Liked: The pricing is great but recently I would say it’s the customer support. The team has gone above and beyond. Saved money per ticket. Which saved our audience money. The ease of setting up an event is extremely valuable. " - Brandon Loeser

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webex Events

Focus area

Webex Events is better than Yapsody Ticketing for

Software Failure Risk

  • low

logo Yapsody Ticketing

Focus area

Yapsody Ticketing is better than Webex Events for

Software Failure Risk

  • medium

About

Event management software to drive better results for virtual, in-person, and hybrid events.

Sell Tickets Online | Free Event Ticketing - yapsody.com

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

39

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications


trade show marketing


social media management

engaging on social media

scheduling post to social media

social media analytics


content management

content publishing





training & onboarding


helpdesk management




customer feedback management

measuring net promoter score


sales call management

meeting management


generation of new leads


community marketing


knowledge management



sales document management


community building


products & pricelist management



rating and review management


promotion management


workflow management


contact list management


revenue cycle management


relationship management


discount management


Top Goals

Goals Achieved

  • Improve ROI

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • e-mail

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • social media

  • website

  • See 8 more
  • chat

  • offline

  • phone calls

  • e-mail

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • social media

  • website

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting