Comparison Summary
This comparison report of Webtrends Optimize vs. FullStory is based on a specific set of business needs and context. The comparison uses 3769 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Webtrends Optimize and FullStory
Webtrends Optimize, FullStory, Kameleoon, Dynamic Yield, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Webtrends Optimize covers Engagement Management with Website, Communication Management with Phone Calls, Helpdesk Management, Customer Feedback Management with Website, etc.
FullStory focuses on Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.
"The testing pipeline is continuously evolving and becoming more sophisticated, which has been boosted by our partnership with Webtrends Optimize. They’ve been a trusted advisor playing an important role in developing more complex, personalisation-ba...sed tests to ensure we maximise website performance. " - Clare Shields
"Having your eyes wide open about your customers’ experiences and frustrations is critical to making good decisions about your customer journey. The ability to review sessions and watch a customer through their troubles has been incredibly impactful ...in how we solve for customer issues on the product side. " - Kevin McAuliffe
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AB Testing and Website optimization
FullStory - Digital Experience Analytics, Session Replay, Heatmaps
Financials
SERIES C
Business Need
Total Processes
(we found evidences for)
50
64
Total Goals
(we found evidences for)
14
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Improve efficiency
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Scale best practices
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Enter new markets internationally or locally
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Improve brand engagement
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Reduce bounce
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Improve stakeholder relations
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Build brand awareness
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Manage risk
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Shorten ramp up time
- See 11 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Increase sales & revenue
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Establish thought leadership
- See 9 more
Top Channels
Channels Used
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website
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chat
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user generated content
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blogs
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mobile
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offline
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phone calls
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e-mail
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social media
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promotions
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mobile app
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games
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point of sale
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video
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Slack
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Twitter
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LinkedIn
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movies
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display advertisement
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on premises
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events
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trade shows
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review sites
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Amazon
- See 21 more
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website
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chat
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user generated content
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blogs
-
mobile
-
offline
-
phone calls
-
e-mail
-
social media
-
promotions
-
mobile app
-
games
-
point of sale
-
video
-
Slack
-
Twitter
-
LinkedIn
-
movies
-
display advertisement
-
on premises
-
events
-
trade shows
-
review sites
-
Amazon
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
