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Compare WhatsApp vs Cisco Spark

Comparison Summary

For WhatsApp vs Cisco Spark comparison, Our AI algorithm looked at 15017 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using WhatsApp and Cisco Spark to solve their respective business needs.

Pros and cons of WhatsApp and Cisco Spark

WhatsApp is more suited to businesses that require Communication Management with Chat and Contact List Management with Chat where as Cisco Spark is focused towards Collaboration with Offline and Conference Call Management with Offline .

logo WhatsApp

Focus area

WhatsApp is better than Cisco Spark for

Software Failure Risk

  • high

logo Cisco Spark

Focus area

Software Failure Risk

  • medium

About

WhatsApp - Simple. Secure. Reliable messaging.

Cisco Spark : app-centric cloud-based service....

Age

2004

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

117

27

Total Goals
(we found evidences for)

17

1

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



contact list management


content publishing


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


helpdesk management


sales call management

meeting management


social media management

scheduling post to social media

managing social media account

engaging on social media

social media analytics

monitoring social media





generation of new leads


account management


training & onboarding



knowledge management

creating knowledge base


promotion management


discount management


workflow management


conference call management


campaign management


lead qualification

lead qualification: technographic


business development


competitive intelligence



loyalty management

identify target customers

customise loyalty program


trade show marketing



social media marketing


products & pricelist management


segmentation and targeting


lifetime value management


customer feedback management



conversion management



international marketing


rating and review management



influencer marketing



relationship management


courses & assessment

create learning path



follower management





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Increase average basket value

  • See 14 more
  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more
  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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low

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Integration Risk

medium

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medium

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Migration Risk

high

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medium

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Business Setting